Terms of Service
These Terms of Service govern your access to and use of CreatorHub Cyprus's website, services, and content creation solutions. By engaging with our services, you agree to be bound by these terms and our commitment to professional excellence in the creator economy.
These terms establish a clear framework for our professional relationship, ensuring mutual understanding of rights, responsibilities, and expectations as we work together to achieve your content creation goals.
Effective Date: January 2025
These terms are governed by the laws of Cyprus and the European Union.
Service Scope and Definitions
Our Services Include
Content Strategy Services
- Multi-platform content planning and optimization
- Audience analysis and growth strategies
- Content calendar development and management
- Performance analytics and reporting
Production Services
- Video editing and post-production
- Podcast production and distribution
- Graphics and visual content creation
- Live streaming setup and support
Key Definitions
"Services"
All content creation, strategy, production, and related services provided by CreatorHub Cyprus.
"Content"
All materials, including videos, audio, graphics, and written content created through our services.
Client Obligations and Responsibilities
Content Standards and Compliance
You are responsible for ensuring that all content meets legal and platform requirements:
- Content must comply with all applicable laws and regulations
- No content that infringes on intellectual property rights of others
- Content must adhere to platform community guidelines and terms of service
- All necessary permissions and licenses must be obtained for third-party materials
- Content should not contain misleading, false, or harmful information
Important:
You indemnify CreatorHub Cyprus against any claims arising from content that violates these standards.
Collaboration and Communication
Effective collaboration requires mutual commitment to professional standards:
Communication Standards
- Respond to communications within 48 hours
- Provide clear, constructive feedback
- Maintain professional tone in all interactions
- Use designated communication channels
Project Collaboration
- Provide necessary assets and information promptly
- Review and approve deliverables in a timely manner
- Respect project timelines and deadlines
- Communicate changes or concerns early
Payment Terms and Financial Obligations
Payment Schedule
- Initial consultation fees are due upon booking
- Project deposits (50%) required before work commencement
- Monthly retainer fees due on the 1st of each month
- Final balances due within 15 days of project completion
- All payments in Euros (€) unless otherwise agreed
Late Payment Policy
- Late fees of 2% per month on overdue amounts
- Service suspension after 30 days of non-payment
- Collection costs and legal fees may be added to overdue accounts
Service Usage Terms and Limitations
Service Delivery and Performance
Our Commitments
- Deliver services according to agreed specifications and timelines
- Maintain professional standards in all deliverables
- Provide regular progress updates and communication
- Offer revisions within agreed scope and limits
- Respect confidentiality and intellectual property rights
Service Limitations
- Results may vary based on market conditions and platform changes
- We cannot guarantee specific audience growth or revenue outcomes
- Third-party platform policies and algorithms are beyond our control
- Content performance depends on multiple external factors
Intellectual Property Rights
Client-Owned Content
You retain full ownership of:
- Original content ideas and concepts you provide
- Brand elements, logos, and existing intellectual property
- Final deliverables upon full payment completion
- Raw footage, audio, and materials you supply
Prohibited Uses and Restrictions
The following activities are strictly prohibited when using our services:
Content Violations
- Illegal, harmful, or offensive content creation
- Copyright infringement or plagiarism
- Misleading or deceptive marketing practices
- Content that violates platform community standards
Service Misuse
- Sharing login credentials or service access
- Reverse engineering proprietary methods
- Using services for competitor analysis or copying
- Circumventing usage limits or restrictions
Legal Information and Liability
Service Disclaimers
Performance Disclaimer
While we strive for excellence, content performance is influenced by numerous factors beyond our control, including platform algorithms, market conditions, and audience behavior. We cannot guarantee specific results, follower counts, or revenue outcomes.
Third-Party Platforms
We are not responsible for changes to third-party platform policies, algorithm updates, account suspensions, or other platform-related issues that may affect your content performance.
Limitation of Liability
To the maximum extent permitted by law, CreatorHub Cyprus's liability is limited as follows:
- Total liability shall not exceed the amount paid for services in the preceding 12 months
- We are not liable for indirect, consequential, or incidental damages
- No liability for lost profits, revenue, or business opportunities
- Force majeure events (natural disasters, government actions, etc.) excuse performance
Note: Some jurisdictions do not allow limitation of liability for certain types of damages. In such cases, our liability is limited to the minimum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless CreatorHub Cyprus from claims arising from:
- Your use of our services in violation of these terms
- Content you provide that infringes on third-party rights
- Your violation of applicable laws or platform terms of service
- False or misleading information you provide
- Your unauthorized use of third-party materials or content
Dispute Resolution and Governing Law
Resolution Process
Direct Communication
Initial good faith effort to resolve disputes through direct discussion
Mediation
Professional mediation through Cyprus Commercial Mediation Centre
Arbitration
Binding arbitration under Cyprus Arbitration Law if mediation fails
Governing Law
Jurisdiction
These terms are governed by the laws of the Republic of Cyprus and the European Union.
Court Jurisdiction
Cyprus courts have exclusive jurisdiction for any legal proceedings.
Language
All proceedings shall be conducted in English unless otherwise agreed.
Contract Termination and Modifications
Termination Rights
Client Termination
30-day written notice required. Fees for completed work remain due.
CreatorHub Termination
Immediate termination for breach of terms or non-payment.
Effect of Termination
Completed deliverables transferred upon payment of outstanding balances.
Terms Modifications
We may update these terms to reflect changes in our services or legal requirements.
- 30-day advance notice for material changes
- Continued use constitutes acceptance of new terms
- Right to terminate if you disagree with changes