Privacy Policy

At CreatorHub Cyprus, we are deeply committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our content creation services and website.

We believe transparency is fundamental to building trust, which is why we've written this policy in clear, understandable language. Your privacy is not just a legal requirement for us—it's a core value that guides how we build and operate our services.

Last updated: January 2025

This policy complies with the General Data Protection Regulation (GDPR) and Cyprus Data Protection Law.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our services:

Contact Information

  • Full name and preferred name
  • Professional or personal contact details
  • Social media handles and platform information
  • Communication preferences

Service Information

  • Content creation goals and objectives
  • Target audience demographics
  • Platform preferences and current metrics
  • Industry sector and content categories

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information:

Device and Browser Information

  • IP address and general location (city/country level)
  • Browser type, version, and language settings
  • Operating system and device type
  • Screen resolution and device capabilities

Website Usage Data

  • Pages visited and time spent on each page
  • Click patterns and navigation paths
  • Referral sources and exit pages
  • Search terms used to find our website

Service Usage Information

For clients using our content creation services, we may collect:

  • Content performance metrics and analytics data
  • Audience engagement patterns and demographics
  • Content preferences and optimization results
  • Service utilization data and feedback
  • Communication logs for support and strategy sessions

How We Use Your Information

We use your personal data only for legitimate business purposes that benefit you and help us provide exceptional content creation services.

Service Delivery

  • Provide personalized content creation strategies
  • Manage and optimize your content calendars
  • Deliver video and podcast production services
  • Provide analytics and performance insights

Communication & Support

  • Respond to your inquiries and support requests
  • Send service updates and important notifications
  • Share industry insights and best practices
  • Conduct satisfaction surveys and feedback collection

Website Improvement & Analytics

We use aggregated and anonymized data to:

  • Improve website functionality and user experience
  • Analyze service performance and identify areas for enhancement
  • Understand visitor behavior to optimize content and navigation
  • Develop new features and services based on user needs

How We Protect Your Data

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Technical Security

SSL encryption, secure servers, and regular security audits

Access Control

Restricted access, role-based permissions, and staff training

Data Governance

Regular backups, data retention policies, and compliance monitoring

Our Security Commitment

We continuously monitor and update our security practices to stay ahead of emerging threats and maintain the highest standards of data protection.

Your Privacy Rights

Under GDPR and Cyprus data protection laws, you have comprehensive rights regarding your personal data. We make it easy for you to exercise these rights.

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data in certain circumstances

Right to Restrict Processing

Limit how we process your data in specific situations

Right to Data Portability

Receive your data in a portable format for transfer

Right to Object

Object to processing based on legitimate interests

How to Exercise Your Rights

To exercise any of your privacy rights, simply contact us using the methods provided on our website. We will respond to your request within 30 days and provide clear information about any actions taken.

Submit Privacy Request

Data Retention and Deletion

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

Active Client Data

Retained for the duration of our service relationship plus 3 years for business records and tax purposes.

Website Analytics Data

Anonymized analytics data is retained for up to 26 months to understand long-term trends.

Marketing Communications

Contact information for prospects is retained until you opt out of communications or for a maximum of 3 years.

Privacy Questions or Concerns?

Our commitment to your privacy extends beyond compliance—it's about building trust. If you have any questions about how we handle your personal data, we're here to provide clear, honest answers.

Contact Our Privacy Team

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify active clients via their preferred communication method
  • Display a prominent notice on our website
  • For material changes, request renewed consent where required

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.